| Norwegian spkg Game Tester Reference: 001285 The Company: Our client, a leading international company, is currently recruiting for candidates who are fluent to native level or equivalent in Norwegian to work in their office in East Sussex as Games Testers. The Role: The role will involve playing pre-released games with the aim of proofreading the online text, bug reporting and highlighting any errors in the relevant language so that these may be amended prior to the official release of the game This is a 'freelance' role, as it is project based work, yet we must stress that it is strictly office based, as you will be handling confidential material. Please note that we do can not consider re-locators or those people with a notice period. Applicants will need to be ava |
| German Speaking Team Leader Reference: 271231 The Company: Our client is an international company with an office in Hampshire. They are looking to appoint a German Speaking Team Leader. The Role: The role involves: - managing and developing the Team of German Customer Service Representatives - motivating the Team to ensure an efficient service - identifying areas of poor performance and working towards improving through coaching - liaising with other departments to ensure good communication within the office - managing all the disciplinary matters within a team - travelling as necessary to Germany - conducting appraisals with team members Candidate Profile: Suitable candidates will be fluent in German with another language being advantageous . They will come from a cu |
| Global Customer Care Professional Reference: 763764 Consultant Name: Lucy Butterfield The Company: Our client, a leading international company, is currently recruiting for trilingual contact centre representatives with fluent business level French and English in addition to EITHER German OR Spanish, to work in their offices in Berkshire starting as soon as possible. The Role: -The role will involve working in a team environment to process a large number of incoming calls from Europe in French, English and German. -Effectively managing the call from start to finish, escalating the enquiry where necessary -Manage statistical reporting using the in-house database -Remaining up to date with all additional administrative tasks -Ensuring the call management system is fully up-to- |
| German accounts specialist Reference: 998583 Consultant: Katarina The Company: Our client is a leading developer of software with offices worldwide. They are currently recruiting for a German speaking Customer Account specialist. Candidates must be fluent in German along with fluent English. The company is based in Berkshire. The Role: The Customer accounts specialist has a very important role within the department and is the first point of contact with the customers. You will process customer's orders and deliver excellent customer service. The position will include the following key responsibilities: -Process orders, invoices and assisting in resolution of accounts receivable issues -Export administration. -Recognize and diagnose customer's problems, troubleshoot a |
| Telephone Marketing Executives - Fluent Danish If you are looking to work for a market leader, a Company that offers excellent progression and the opportunity to work as part of a dynamic team then read on! This successful, Company is looking for Telephone Marketing Executives with fluent Danish, who want to build a career in IT sales and marketing. The role will involve calling companies and building rapport with IT Managers and senior management to discuss their IT infrastructure. Full training is offered to give you an excellent working knowledge of the IT landscape as well as essential sales and marketing and telephone techniques.The Company has a policy of promoting from within and gives you the opportunity to progress your career within a range of management positions. Skills and |
| Customer Service Advisor We are one of the largest electrical retailer in the UK and part of a European group operating in seven European countries. Our focus is on giving customers the best price, best choice and the best service. With more than 250 stores throughout the UK, we offer a unique all-round shopping experience with a range of services including home delivery, full installation of products such as televisions and computers, take back facilities for large products, and comprehensive after sales service. We are looking to add to our workforce and require 'CUSTOMER SERVICE ADVISORS' to work in our main office in Watford. Working in an office environment within a team, you will need good admin skills, computer skills and must be able to deal with customers |
| Telephone Marketing Executives - Fluent Norwegian If you are looking to work for a market leader, a Company that offers excellent progression and the opportunity to work as part of a dynamic team then read on! This successful, Company is looking for highly competitive Permanent salary and bonus upon appointment with fluent Norwegian, who want to build a career in IT sales and marketing. The role will involve calling companies and building rapport with IT Managers and senior management to discuss their IT infrastructure. Full training is offered to give you an excellent working knowledge of the IT landscape as well as essential sales and marketing and telephone techniques.The Company has a policy of promoting from within and gives you the opportunity to progress your career within a range o |
| Internal Sales Person INTERNAL SALES PERSON Our client, a large privately owned business who have been trading for over 30 years, are currently looking to recruit a self motivated and enthusiastic Internal Sales Person. Main duties / responsibilities; Providing quotations to customers Taking and processing orders Sorting out delivery queries Viewing and allocating stock to orders Organising invoicing of consignment stock Arranging for replacement stock Product stock lists for customers using Microsoft package Support external Area Sales Manager with administration, information and sales Control bespoke customer stocks Call existing customers to offer material Research and contact new customer in order to gain business (assistance will be provided by sales manage |
| Customer Banking Consultant-KTWK Do you thrive when working in a fun and fast paced environment? An innovative and high-performing banking organisation based in the Leeds area are currently recruiting a new team of customer service advisors to work in their lively and modern contact centre. As a member of this team you will be play a key role in providing customers with assistance regarding their banking needs as well as discussing additional products and services that would benefit their customers. In order to join this winning organisation you must possess a professional manner and excellent level of communication skills as well as holding a strong track record of providing outstanding customer service in your previous work experience. As an employee of this company you |
| German Speaking Customer Service Advisor German Speaker Customer Service Advisor Brighton £17,000 This highly acclaimed global company has a fantastic opportunity for an experienced Customer Services Advisor who can communicate effectively in both German and English.You will work within the dynamic customer service team providing a professional and effective service to all customers both external and internal. Customer Service Advisor Key Responsibilities: Develop and maintain strong working relationships with key customers Place, process and manage orders dealing with any amendments that may occur Resolve any queries/enquires relating to orders made by customers Proactively manage the ordering process for planning major activities i.e. promotions, price increases, Christmas etc M |
| Customer Service Advisor Customer Service Advisor Dewsbury 16,000 - 18,000 THE COMPANY Our client is a long established manufacturer for specialist and contemporary furniture, storage and beds to nursing homes, hospitals and the general public. Following a recent move to new purpose built factory and office accommodation they are looking to continue their development by creating a new customer facing department and are now seeking an ambitious and enthusiastic individual to continue their positive reputation. THE ROLE As the first member of a new team, you will be the voice of the company. You will be the main point of contact for all customers once a sale has been completed. Varied day to day duties will include; Following sales orders and product specification, a |
| Customer Service Advisor Customer Service Assistant Location: Gloucester Salary: £11,000 - £15,000 Our client is looking for flexible individuals to join their growing team Responsibilities: The Team provides a range of services for internal business colleagues including distribution of all mail and fulfillment of outgoing mail. You will be responsible for the collation of all outgoing post to customers. Managing print operation to ensure that all customer correspondence is fulfilled within specified time scales Skills: An excellent communicator A good team player Able to work under own initiative IT Literate Flexible Enthusiastic Previous Printing experience would be preferred, however full training in all aspects of the role will be provided. |
| Customer Services Executive ? Fluent German Speaking West Midlands based manufacturing company requires a fluent German speaking Customer Services Executive. You will be processing orders from Customers, ordering parts, liaising with dealers, producing reports and more! The ideal candidate will be a car driver and owner due to location with some previous office experience but fluent in German. |
| Business Marketing Coordinator A financial services company are looking to recruit a Business Marketing Coordinator to work in a small friendly team.You will provide a call centre service to Business Introducers aswell as new and existing customers along with associated marketing activity.The role is mainly telephone based so requires someone with an excellent telephone manner and good customer service skills.You will be updating an internal database and reporting on spreadsheets.You will be working Monday-Friday and core hours are generally 9am-5pm but some days will you may be required to work 11am-7pm. |
| Customer Support Officer - Taunton Outskirts A great opportunity to join this forward thinking professional organisation working as a Customer Service Officer. This Company is based on the outskirts of Taunton and does have the added benefit of offering free parking. The ideal candidate must be flexible with regards to hours and be available to work between the hours of 8.00 a.m - 7.00 p.m. plus be able to work on a Saturday mornings (usually one a month - depending on allocated shift). However this position is based on a 35 hour working week. Part of the role will include: Taking incoming calls Dealing with all enquiries in a professional and friendly manner Inputting information onto their in-house database Skills required: Excellent telephone manner Excellent written communication |
| Customer Retention Specialist The Role: Our client is keen to recruit a Customer Retention Specialist to join their busy team in Swindon within the Internal Sales Department. The successful candidate will need to have experience or the ability to train to complete the following key tasks. Responsibility for the portfolio of customer accounts and retaining customers Assist with issues and queries along with proactively communicating with clients. Building relationships by consistently providing high levels of customer service and support. Provide local guidance and support to the customer services team whilst ensuring expectations and timescales are met. Able to analyse and establish reasons for customer termination. Proactively attempt to save business by problem resolv |
| Customer Service/Helpdesk Advisors Customer Service/Helpdesk Advisors Leigh £6.00 - £6.50 per hour Description: Our client a leader in its field is recruiting Customer Service Advisors on a temporary ongoing basis.These positions will suit candidates who are looking for either full or part time work Benefits: Immediate start date Weekly pay Possible opportunity of permanent contracts for the right candidate About the Job: Your duties will include: Processing Customers Orders Maintaining office filing system Allocating jobs to specific engineers All other admin duties as & when required Essential Skills: You will have excellent computer skills, attention to detail, smart appearance with a good telephone manner. A strong administration background To apply please call Hayley Br |
| Supply Chain Field Service Executives SUPPLY CHAIN FIELD SERVICE EXECUTIVES ?Motivated Individuals wanted for Global Multinational? £22,000 - £25,000 + Bonus + Car + Excellent Benefits South East (Commutable Buckinghamshire, Hertford, Essex, Kent, Middlesex, Greater London, Surrey, Sussex, Hampshire) Our client is the global leader within its specialist B2B sector, serving customers in a wide range of retail and industrial supply chains. It manages the daily movements of over 285 million pieces of equipment from a global network of over 500 service centres in 44 countries on behalf of 300,000 customers worldwide. Our client partners with raw material and ingredients suppliers, manufacturers, growers, transporters, distributors, and retailers to move their products through the s |
| Shop Manager Shop Manager - Tarporley, Cheshire 39-45 hrs SalaryUp to 14,000 per annum BenefitsUp to 10% bonus, Contributory stakeholder pension scheme, 28 days holiday (including bank holidays), 30% staff discount. Your role and where you can make the difference Our Shop Managers play a vital role in managing and delivering a service customers will be thrilled with. You'll respect the importance of driving sales and exceeding customer expectations through the development, encouragement and recognition of your team. To build and drive your team of Houseplant and Furniture & BBQ Experts you'll need to enjoy working in a busy environment where your enthusiasm in creating an excellent shopping experience for our customers is foremost in your mind. As a Sho |
| Chef De Rang/ Senior Waiter Permanent position Chef De Rang/ Senior Waiter Location:Tenterden Hours:Full Time Salary:£17,000 ? 20,000 + Tips Main Aim: A chef de rang is the waiter in charge of a station in a restaurant. Customer service is, therefore, the prime focus of the role. Excellent organisational skills are required, as you would be looking after the waiting team working from that particular station. Details: ·Monitoring all aspects of the customers' experience - from the restaurant layout before they arrive to the experience they receive while there, which will, hopefully, make them want to return. ·For a candidate to perform this role they would have to have impeccable personal appearance, a calm attitude and a genuine desire to provide the best customer car |
| Customer Service Advisor - Cylinder Asset Management For more than a century BOC's gases and expertise have contributed to advances in many industries and aspects of everyday life, including steelmaking, refining, chemical processing, environmental protection, wastewater treatment, welding and cutting, food processing and distribution, glass production, electronics and health care. BOC is a member of The Linde Group, a world-leading industrial gases and engineering company with more than 51,000 employees working in around 70 countries worldwide. Following the acquisition of BOC, the company achieves annual gases and engineering sales of around 12 billion euros. The strategy of The Linde Group is geared towards earnings-based growth and focuses on the expansion of its international business wi |
| Customer Service Advisor Our client is a leading car hire & leasing company looking for experienced customer service people to join their head office call centre in Chesterfield, handling incoming calls only. There is no 'cold calling' required. Immediate starts are available if required. We are looking for energetic, enthusiastic individuals to work in a modern environment. You will be joining a team of dynamic individuals who are focused on providing great customer service. You will possess a professional, friendly manner with a desire to succeed. You will need previous experience in a customer focused, sales or call centre environment. Full training will be provided on the clients processes and products. Targets and bonuses are flexible and determined by your d |
| French Customer Service Advisor (with Dutch, Italian or Portuguese) Our client, a multinational company, is currently recruiting a French speaking Customer Service Advisor with either Dutch, Italian or Portuguese language to work in a fast paced help-desk position based in their office in East London. Responsibilities: - Ensuring the highest standard of customer service is maintained at all times by responding effectively to all in-bound customer queries by telephone, e-mail and fax - Maintaining a strong professional relationship with potential and existing customers - Assisting with translations when required - Supporting presentations in native language when requested Requirements: - French to mother-tongue standard, fluent English, fluency inDutch, Italian or Portuguese a bonus - Good written skills in |
| French and German Speaking Customer Service Executive Reference: 827312 Our client is an international company with an office in Lancashire. They are looking to appoint a French AND German Speaking Customer Service Executive. The Role: The role involves: - handling B2B calls in a professional manner - inputting and processing orders, amendments and cancellations - setting up customer accounts - making outbound calls to customers, who have not settled their invoices on time - providing language translation and proof reading when necessary - producing quotes Candidate Profile: Suitable candidates for the role will be fluent in German AND French to at least business level. Experience in a customer facing role is beneficial - good computer skills are essential. Great telephone manner in German and |
| IT Support Analyst - Global Travel Required - Global PLC IT Support Analyst is required to work globally for my Global PLC this includes working from their sites in Europe/America and Asia. You will be required to travel to these destinations on a weekly basis. You will be on site to support the systems, applications and users across different levels in this 3rd level support environment. This will include supporting of MS Office, some Windows administration (Active Directory and Exchange experience is ideal), PC hardware (HP desktops, printers would be an advantage) as well as supporting a bespoke application that sits on an RDBMS. Some telecomms experience would also be an advantage. You will have a proactive character, you will take responsibility and ownership of incidents and work towards a |
| Knowledge & Online Help Manager This leading retailer of mobile phones is seeking a Space Planning Executive to assist in the delivery of optimised store plans for all stores in the development programme using Category Priorities, space analysis, Retail Operations feedback and experience. The key requirements of the role are to maximise sales and profitability for the brand through the delivery of effective store plans, maximise available product space in-store, ensure that the branch database is accurate for all schemes and ensure that the store plan database is maintained ensuring all changes to store schemes are captured and that the appropriate history of changes for each store is collated, ensure new store POS and fixture orders are created accurately reflecting the |
| Customer Management Advisor (Inbound) Purpose of Role: The purpose of this role is to deliver exceptional customer service to TalkTalk Business customers, taking ownership for resolving queries. Role Responsibilities: Responding to customer queries and complaints received via helpline, email, fax or correspondence, dealing with all manner of account queries, from billing to fault resolution. Ensuring work is delivered within Service Level Agreements and customer service quality is of the highest standard Liaising with relevant departments and suppliers such as Billing, Connections and Sales to resolve queries. Taking ownership of queries through to resolution General Administration Know How: Previous experience working in a busy customer service role within a call centre or off |
| Dutch Speaking Customer Service Representative Dutch Speaking Customer Service Representative Ourclient is a well recognized expanding company within the entertainmentindustry. They are looking for a customer service representative to assistcustomers over the phone and via email and to manage existing customer accounts. The call centre is open 6 days a week. The hours are 9am-6pm Monday to Fridayand twice a month 10am-2pm on Saturday (receiving proportional time off during normal work week). Locatedin W1 Central London. Job Role: ·Provide exceptional customer support via phone and email. ·Assist customers in locating tickets and placing orders overthe phone. ·Account Management for existing customer base. ·Answer customer enquiries regarding ticket sales. ·Answer customer enquiries rega |
| Part Time Housing Customer Service Advisors Five Part Time Social Housing Customer Advisers are required by our Bristol based client. They are looking for candidates to work 14-28 hours per week. The client is flexible about how these hours are to be worked, and will fit in with the candidates requirements as much as possible. The role is initially for 6 weeks with the strong probability of a permanent role at the end of this period. The role is to be the first point of contact for clients, both over the phone and face to face, dealing with enquiries such as how tenants get onto the housing register, or how to complete the relevant housing forms, amongst many other enquiries. To apply you should have office based customer service skills, have excellent written and spoken communicatio |
| Sales Team Leader Due to a period of change our prestigious Cheltenham based client has a fantastic opportunity for a Sales Team Leader to join their team providing high class information and services through supervising and overseeing the activities of a customer services team. Main Duties Proactive day-to-day team management Up selling by advising customers on the current product range Develop a highly skilled team to deal with inbound and outbound customer contact Recruit and shape a telesales team with responsibility for managing market research Skills & Knowledge Leading, Motivating and Overseeing others Knowledge and expertise - ability to sell through up- and cross- selling, knowledge of outbound channels and telemarketing techniques Planning and Orga |
| SENIOR CUSTOMER SERVICE ADVISOR SENIOR CUSTOMER SERVICE ADMINISTRATOR BIRMINGHAM CITY CENTRE £18000 + BENEFITS 35 hrs PER WEEK: Possibly the best Customer Service / Administration role in the City!!! You will be working for a leading financial services organisation receiving and dealing with all aspects of customer queries ranging from pensions to investments and more ... we're seeking people with a focus on a career not just a job. You'll no doubt be seeking a role where responsibility, variety and professionalism are key Ideally you'll be looking for a role where there are opportunities for development - and the chance to work in modern well-located offices in a real team environment where quality and customer service are paramount and a strong work ethic is rewarded. Y |
| Temp Customer Services Assistant Req - Start ASAP! URGENT! Customer Services Assistant required for a corporate company based near Tottenham Court Road Must be available to start ASAP This is an ongoing position Answering all telephone enquiries Responding to enquiries via email Ad hoc administration |
| Team Leader Working for a small family run manufacturing company, which has been established for over a century. They have a strong reputation for quality cloths and premium service. The manufacturing process involves the conversion of rags into wiping cloths. The full process from manufacture to dispatch is conducted - so the environment is hectic and very energetic but highly productive! A TEAM LEADER is required to coordinate and help develop the company production and warehouse activities. Responsible for the day to day aspects of the factory, and to work with the team to achieve performance targets and ensure basic disciplines are in place. Proven experience in a manufacturing environment with supervisory / leadership skills is required as is an u |
| Customer Account Manager Are you ready for a bigger challenge than the average Customer Service Role? If the answer is "YES!" and you have good customer service skills and a full driving licence then we would love to hear from you! Our client is a leading financial services organisation. Each year they provide a service to more than 1 million customers from their 400 branches around the UK. They specialise in the non standard finance market: providing services to consumers who may not have access to mainstream finance. They are a highly successful and growing organisation and the secret of their success is in keeping close to their customers - which is where you come in. As a Customer Account Manager you will manage around 250 customer loan accounts with a value of |
| Telephone Marketing Executives If you are looking to work for a market leader, a Company that offers excellent progression and the opportunity to work as part of a dynamic team then read on! This successful, Company is looking for Telephone Marketing Executives, who want to build a career in IT sales and marketing. The role will involve calling companies and building rapport with IT Managers and senior management to discuss their IT infrastructure. Full training is offered to give you an excellent working knowledge of the IT landscape as well as essential sales and marketing and telephone techniques.The Company has a policy of promoting from within and gives you the opportunity to progress your career within a range of management positions. Skills and Abilities: Excellen |
| Repair Centre Counter Clerk Our client, a national motor servicing specialist seek an experienced front of house customer service person to man the service counter at their busy, Halesowen based repair centre. This varied, demanding role requires experience within the automotive or a similar industry, ideally at a supervisory or team leader level as a confident, robust approach is necessary to deal with colleagues and customer at all levels. Some administrative support and reception duties are required however, your main responsibility will be to proactively liaise between customers and mechanics to manage workflows ensuring a speedy and efficient repair service. Excellent opportunity and OTE potential - Apply now! * Our client are seeking candidates for this positio |
| Repair Centre Counter Clerk Our client, a national motor servicing specialist seek an experienced front of house customer service person to man the service counter at their busy, Shrewsbury based repair centre. This varied, demanding role requires experience within the automotive or a similar industry, ideally at a supervisory or team leader level as a confident, robust approach is necessary to deal with colleagues and customer at all levels. Some administrative support and reception duties are required however, your main responsibility will be to proactively liaise between customers and mechanics to manage workflows ensuring a speedy and efficient repair service. Excellent opportunity and OTE potential - Apply now! * Our client are seeking candidates for this positi |
| Repair Centre Counter Clerk Our client, a national motor servicing specialist seek an experienced front of house customer service person to man the service counter at their busy, Wolverhampton based repair centre. This varied, demanding role requires experience within the automotive or a similar industry, ideally at a supervisory or team leader level as a confident, robust approach is necessary to deal with colleagues and customer at all levels. Some administrative support and reception duties are required however, your main responsibility will be to proactively liaise between customers and mechanics to manage workflows ensuring a speedy and efficient repair service. Excellent opportunity and OTE potential - Apply now! * Our client are seeking candidates for this pos |
| Global IT Support Team Leader - Global Travel required - Global PLC Global IT Support Team Leader is required by my Global PLC for a role that will be travelling to international sites Europe, Asia, America, and Pacific. You will be travelling every week to the different sites in order to support and work with the end client to understand and support their needs. This role will be managing a team of global support analysts, therefore you must have experience of managing a team of technical engineers, ideally 3 years. You will be very closely with the end users/client to ensure that all SLAs and expectations are being adhered to as well as understanding and escalating incidents to other parts of the team when needed. Ideally you will have a Practitioner level in ITIL or have experience of working within an I |
| Customer Service Advisor Customer Services advisor Location: Bristol City Centre Salary: £12,000 - £15,000 + Benefits + Training Several vacancies have arisen as Customer service representatives within one of Bristol Leading Insurance Companies. This company provides a genuine career progression with access to training courses that provide sought after qualification, that would be beneficial now and in your future career. Our client has a strong company ethos and high standards of in house training. You will have your career taken from entry level right through to senior levels, with relevant support along the way. Should you be seeking a career within a professional office environment, within a company that will invest resources and time into your personal develop |
| Customer Service Advisor Customer Service Advisors Urgently Required!! Salary: £12,000 - £15,000 + Benefits Location: Bristol An excellent opportunity has arisen for a Customer Service Advisor to join a leading Insurance organisation in Bristol. You will be provided with the opportunity to progress within the organisation to more senior positions through the provision of sought after legal training, that will assist you throughout your career. This is a rare opportunity to join an established organisation that has a strong cultural ethos to provide in house training, and will fully support you in achieving your career aspirations. Responsibilities Deal with client and solicitors queries in a consistent professional manner Provide a swift and timely service Ensure c |
| Resource Planning Manager / Operations Manager Operations Manager ( Resource Planning ), East Midlands, Salary to £40,000. This post is based within a highly successful and expanding business who are clear market leaders within their sector with T/O in excess of £100million. This role carries responsibility for the efficient operational performance of the contact centre via effective resource planning, production of accurate MI and the capability to deliver an effective telephony strategy for the business. In addition, this role will strategically plan and design workforce shifts to provide optimum coverage and cost effectiveness for the business on a short, medium and long-term basis. The role will also work in close cooperation with the Head of Site and the post-holder will be expecte |
| Information Officer Do you have what it takes to work in a challenging and busy environment, dealing with international enquiries and helping people hoping to fulfil their academic and occupational ambitions?If so, we would like to hear from you. Ideally you would be educated to degree level but other qualifications will be considered. You must have strong skills in another European language.French or Italian would be of particular interest. Responsibilities: Principally, as a member of the UK NARIC Core Services Group: assisting with the international qualifications recognition process developing knowledge of overseas education and the UK education system; and ·maintaining a professional telephone enquiry service Job Role As an Information Officer your princi |
| IT Helpdesk Now recruiting experienced 1st line support agents or newly qualified candidates with proven customer service experience for our May and June intakes. Fujitsu Services, is a leading European information technology services company. Its business is helping its customers realise the value of information technology through the application of consulting, systems integration and managed service contracts. It serves customers in the private and public sectors across Europe including retail, financial services, healthcare and government. With an annual turnover of £2.46 billion (?3.59 billion), it employs over 19,000 people across 20 countries. Headquartered in London, Fujitsu Services is the European IT services arm of the US$43.2 billion (?32.5 |
| Service Delivery Manager Service Delivery Manager: Call Centre c£30,000 Based in North East England My client a lively and energetic company where people come first. Providing a fun and friendly working environment and continue to develop our people and their potential throughout their career. It's this approach that makes them different. There is now an opportunity for a Service Delivery Manager. To manage a team of analysts dedicated to working with operations management on-the-day to deliver client requirements - not only resource levels but also the performance of the resource - to maximise revenue and profit for the Company. Key Responsibilities ·Strong background in managing performance and within-day service levels in a large multi-site customer service cent |
| Customer Service Operations Manager, major 3PL Our client is a blue chip 3PL, providing tailored supply chain solutions to many of the worlds leading manufacturers and retailers. They have a vacancy for an experienced and results orientated Customer Service Operations Manager, to implement and develop a new contract based in their shared-user DC in Lutterworth. Principle responsibilities include; oManaging UK warehousing and transport, inbound loads, order processing and customer service functions. Ensuring stock integrity for up to 1,000 pallets. oDeveloping, motivating and controlling your small team, ensuring that KPI?s are achieved. Strict financial control, managing the cost and service of international transport. Managing administrative and operational issues covering UK distribut |
| Hotel Consultant We are currently looking for individuals to join our team. You will be taking calls from customers that are looking to place a reservation in a hotel.You will provide excellent customer service and great customer service skills. If you have a professional approach to the work place then this is the job for you. You will need to be available between Monday to Friday between 7 and 7, working on a shift basis 37.5 hours per week. |
| Lead! Manage & Motivate- Team Leader Wanted- 19-26k Team Leader Wanted! Lead, Develop and Manage!! Financial Services or Insurance Experience Required. People Management/ Team Leading/ Target Setting/ Staff Retention/ Customer Services/ Team Development/ Coaching/ Operations Management/ Business Planning. North West/ Merseyside Based- Liverpool City Centre Close to Lime St, Brunswick, Liverpool Central and Moorfields stations. This position offers an exciting and challenging role for an experienced team leader looking for a fresh challenge and a more varied role within a growing and successful organisation. Based within the financial services sector my client have an outstanding reputation and are a sough after employer in the area. The benefits they offer successful candidates are excellent |
| Customer Service Advisors Customer Service Advisors - Part Time£15,500 to £17, 8 00 - Pro rata + superb bens! We are currently recruiting for a prestigious blue chip call centre, based in Bradford. The position involves working within a busy contact centre department and handling high volume calls from customers regarding their bank accounts, credit card bills and mortgage accounts. You will also receive full training on collecting outstanding mortgage arrearsvia communication by telephone, letter and e-mail. You must have previous experience of working within a busy financial environment, dealing customer enquires and managing customer accounts. In return, you will receive an excellent package, including generous holiday entitlement and a range of superb benefits. |
| Customer Service Advisor Customer Service Advisors Required!!! Salary: £12,000 plus Benefits Location: Taunton Our client is seeking friendly, enthusiastic people to join their customer service team, to assist in providing a top notch quality service to clients and customers alike. If you enjoy working in a team environment and take enjoyment out of helping people?this is the role for you! You will receive ongoing training and excellent benefits including Gym membership, free parking, health insurance and the opportunity for future development if desired. Experience in retail or similar customer service positions would be beneficial |
| Customer Management Advisor (Correspondence) Purpose of Role: To ensure Department service levels are achieved, particularly with regard to Correspondence, whilst maintaining exceptional levels of quality for every interaction and process. Managing and replying to letter, e-mail and calls for all queries coming from multiple sources. These must be resolved and answered to exacting standards of quality on very tight timescales. Role Responsibilities: Communication & interaction with customers, and the varying sources of escalation. Addressing and resolving problems or complaints to an extremely high standard. Managing the SLA of inbound correspondence on a daily basis. Ensuring work is delivered within Service Level Agreements and customer service quality is of the highest standard Lia |
| After Sales Administrator After Sales Administrator , Castle Donnington, Derbyshire Our client is an established electrical wholesale comapny based in Castle Donnington, Derbyshire. They have been at the forefront of their ndustry in the UK for nearly 40 years, and now continue to lead the market in innovation and customer service! They currently have an opening for an After Sales Administrator to join their team. The chosen applicant will be responsible to the Operations Director, and their main tasks will include: - Assisting customers on a daily basis with spares/service requirements. - Liasing with customers on after sales issues. - Assisting throughout the Company on after sales detail. - Assisting with spares stock holding and monitoring. - Operatin |
| Account Manager Customer Account Managers Salary: £14,000 - £17,000 Location: Cardiff Customer Account Managers are required to join a highly successful and award winning organisation that is expanding and developing further. As part of the Team you will be responsible for maintaining Customer Relationships and promoting the Companies new products. This is an excellent opportunity to build a career with the Insurance Industry. Responsibilities: Maintaining Customer Relationships ensuring they are happy with the service being provided Working in a call centre environment introducing and promoting new products Report and letter writing Skills: Good customer service experience An excellent telephone manner is required You will need to be a good communicator b |
| Support Analyst Company This private sector company is based in the centre of Southampton. Equipped with it's own on site catering facilities, that this is a very sociable place to work. The Role Assist a team of support analysts who : maintain network call routing, is active in supporting / co-ordinating telephony change and supports telephone agents in call centres. Will be required to take calls / messages for team - answer some enquiries and help allocate enquiries received. Process small telephony change / support requests. Analyse data, progress reports and assist in collating information from a range of sources to support bau and project changes. Help maintain information related to support processes. Assist testing on call routing for bau and proje |
| PROJECT ADMINISTRATOR / PROJECT SUPPORT / PROJECT COORDINATOR - HARROW PROJECT ADMINISTRATOR / PROJECT SUPPORT / PROJECT COORDINATOR - HARROW Our client is part of a global organisation operating in over 30 countries developing and implementing the latest in satellite navigation, fleet management and vehicle location tools.Working with institutions such as Royal Mail, Thames Water, NPower and Goodyear our client is experiencing an exciting level of growth in the UK. Working closely with Project managers and key clients you will need to demonstrate strong organisational and team working skills in your role as a Project Administrator / Coordinator / Project Support Executive.Your key responsibilities will be based around the following: Assisting Project Managers in coordinating project activities Maintaining rel |
| Customer Account manager My client is looking for your sales or customer service experience to be part of a successful team. You will ideally have banking/finance experience and a strong will to succeed in this highly reputable establishment. Loans or collections would be a distinct advantage but not essential as all training will be provided along with a structured career development plan. If you enjoy a customer focused role get in touch for a full job spec. Own transport needed (all expenses reimbursed)You will be paid a competitive salary of up to £17k along with an excellent bonus and company benefits. Excellent career opportunities. |
| Immediately Available Work Are you immediately available for work? Whether you have recently graduated, have returned from travelling or are looking for work in the interim; the opportunity to work temporarily for high quality Birmingham based organisations offers fantastic opportunities. Katie Bard are one of the largest recruitment consultancies within the West Midlands area and specialise in providing administrative and secretarial support to businesses throughout the region. With various temporary vacancies, strong rates of pay and opportunity for development of your long term career prospects. What are you waiting for? If you have previous office experience and are looking to earn money immediately please follow the link below and attach a copy of an up to date |
| Customer Service Advisor Customer Service Advisors Location: Taunton Salary: £12,000 + benefits (hours 2 pm - 9 pm) Some excellent Customer Service Advisor positions have become available within a well established organisation that offers career opportunities. Our Client is a leading service provider to the insurance and related markets, managing a national network of building contractors and surveyor networks across the UK Duties & Responsibilities: You will be dealing directly with Clients, Customer and Third Parties General office administration, telephone work and filing Taking initial calls, dealing with customer queries and servicing where necessary Skills required: The successful candidate should ideally have good communication skills, excellent telephone ma |
| Telephone Marketing Executives - Fluent Swedish If you are looking to work for a market leader, a Company that offers excellent progression and the opportunity to work as part of a dynamic team then read on! This successful, Company is looking for Telephone Marketing Executives with fluent Swedish, who want to build a career in IT sales and marketing. The role will involve calling companies and building rapport with IT Managers and senior management to discuss their IT infrastructure. Full training is offered to give you an excellent working knowledge of the IT landscape as well as essential sales and marketing and telephone techniques.The Company has a policy of promoting from within and gives you the opportunity to progress your career within a range of management positions. Skills and |
| Customer Service Advisor Customer Service Advisor required in Hanwell W7 16 days holiday per annum (excluding bank holidays) 9am - 5pm Monday - Friday (Occasional Sundays once training period is complete) Taking customer orders. Data entry. Resolving issues and problems. Dealing with queries. Customer service experience beneficial. This role is predominantly telephone based therefore telephone experience essential. based at our offices in Hanwell, W7. |
| Inbound Sales Advisor-KTWK A major UK wide insurance organisation are currently expanding their customer sales department and are looking to recruit professional applicants with a passion for delivering a high standard of customer service at all times. Working in their newly renovated city centre offices you will be trained to handle inbound calls from customers and offer them quotes on insurance products. You will also be expected to cross-sell additional products and services. If you are a professional, first class communicator and hold a high level of customer service experience this is an opportunity you can't afford to miss. In return for your hard work and dedication the benefits you'll be offered are unbeatable. These benefits include: ·Fantastic training and |
| Customer Service Advisor Do you enjoy speaking to a wide variety of people on a daily basis? Have you got previous experience of working within a call centre? If this sounds like the kind of role you would enjoy then we would like to hear from you! We are currently recruiting for various roles around the Coventry area to start immediately on an on going temporary basis. To apply for this role please send your CV to: peter.caven@hamlinknight.co.uk |
| CORPORATE CUSTOMER ADVISOR, CORPORATE CUSTOMER ADVISOR * BUSINESS CUSTOMER SERVICE ADVISOR x 6 * PRESTON * £13,800 - £15,000 + BENEFITS + PARKING + GYM + CAREER DEVELOPMENT OPPORTUNITIES * PERMANENT POSITIONS * 40 HOURS P/WEEK, NO WEEKENDS OR SHIFTS * START: ASAP * COMPANY: Large and successful telecoms company with a good reputation within the industry. Provides services and solutions to business customers. * REQUIREMENTS: - Excellent telephone manner and strong communication skills - Previous experience in an office based customer service role or call centre, at adviser level - Ability to handle queries and problems from start to resolution - Good problem solving skills - PC literacy, able to work on own initiative * DESIRABLE - Previous experience dealing with business customers - Knowledge |
| Customer Service Advisor Customer Service Advisors Location: Taunton Salary: £12,000 + benefits Some excellent Customer Service Advisor positions have become available within a well established organisation that offers career opportunities. Our Client is a leading service provider to the insurance and related markets, managing a national network of building contractors and surveyor networks across the UK Responsibilities: You will be dealing directly with Clients, Customer and Third Parties General office administration, telephone work and filing Taking initial calls, dealing with customer queries and servicing where necessary Skills: The successful candidate should ideally have good communication skills, excellent telephone manner and be confident talking to peopl |
| Norwegian speaking Games Testers Norwegian speaking Games Testers (Temporary role) Reference: 000204 The Company: My client, an exciting company within the international gaming and proofreading sector, are recruiting for fluent Norwegian speakers to work within their company in Buckinghamshire. The Role: -The role will involve using games software to proofread online text and modify errors in spelling, grammar and punctuation in the above. This will also involve bug and error reporting to ensure a high quality of localisation is maintained. -This is a friendly team environment and a good opportunity to utilise gaming and translation skills. -The work will be on a project by project basis, and work is expected to start ASAP. Candidate Profile: Suitable applicants will be fl |
| Collections Advisor We are currently recruiting for an established financial services organisation based in Cardiff. They are looking to recruit additional members to their early and late arrears team. Candidates will be required to contact clients who have fallen behind with their payments and arrange repayment schedules in order to reduce their outstanding debts. You will need to have previous experience within a similar field, have good communication skills and the ability to work well within a team environment. In return our client is offering a competitive basic salary, bonus incentives, free parking and company pension scheme. You will also benefit from a small and friendly working environment that is very different to that fo a large call centre. To app |
| LIFESTYLE RESERVATIONS CONSULTANT - Brighton Focused on accessing the inaccessible, you will be working within a fun, friendly and exclusive team booking front row seats at fashion shows, UK and worldwide restaurant bookings and last-minute requests, such as impossible-to-book theatre tickets or spur of the moment chartered yachts. Lifestyle Reservations Consultant responsibilities: - Answering incoming calls from members and offering an efficient and professional concierge service when dealing with requests - Raising awareness of products and exclusive services e.g. Film Premiers and sporting events - Advising on and confirming any reservations relating to a Lifestyle enquiry i.e. restaurant, theatre, sporting events, concert bookings etc. Lifestyle Consultant skills required: - Comp |
| Household Claims Handler Household Claims Handler Location: Bristol Salary: £16,000 A fantastic opportunity as a Household Claims Handler has arisen. Our client, who is a market leader, is currently seeking individuals who want to part of a team handling Household claims. You will be handling Household Claims throughout the whole process. As part of one of the countries' leading companies you can expect to have support, training and a good career development program set out. Duties & Responsibilities Ensures all allocated claims within own levels of authority are handled to the required standards and in accordance with Client Service Level Agreements Effective and accurate communication both verbally and in writing with internal and external customers All allocated |
| Helpline Assistant/Correspondent Officer A fantastic opportunity has arisen for a Correspondent Officer to join our public sectors back office team. Our well established client requires a number of officer to respond to a number of letters that are received from their customers on a daily basis. The ideal candidate will either have worked in a similar role or have excellent writing skills. Ideally you should also have a GCSE's A-C in English or have an equivalent grade. Temp contract: 3 months Pay rate: £8.94 Working shifts: 35hrs per week (Monday-Sunday) Start: ASAP |
| Int Cust Response Coordinator We have a fantastic opportunity to work for this top 100 company based locally in Croydon. The suitable candidate will have excellent customer service skills and you will be fluent in English and either French, Italian, Spanish or German. You will be responsible for handling incoming calls and providing assistance by advising clients and providing solutions. You will manage customer claims and the file costings. Apply today if you have fluent english and one of the above languages |
| Customer Service - Spanish or Italian A Stoke Gifford (North Bristol) based company is looking for bilingual Customer Service operatives to talk to existing customers in Spain and Italy. This is a business to business customer service role dealing with existing customers and is not in a traditional call centre. These are mid term contracts lasting between 6 and 12 months with the possibility of a permanent placement at the end of it. The roles would suit Spanish or Italian nationals with very good English. If Italian or Spanish is not your first language then you must be able to speak Spanish or Italian to an extremely high level. If you have conversational or basic business Spanish or Italian this will not be sufficient - please do not apply. If you are interested, please send |
| Head of Client Support My client is a leading provider of analysis and consulting within the communications sector. Due to organisation change they now require a head of customer support to focus on changing processes and procedures to maximise client retention. As number two to the Director of Operations, your role is to focus on: 1 Research and Analysis of current delivery process and procedures 2 Redefine and re-engineer the delivery function to maximise the retention rate through enhancing the client experience 3 Communication changes effectively with internal and external clients to ensure their buy in and support for project 4 Manage the day to day operations and account delivery This role requires a world class operations focused client support professiona |
| French speaking Sales Lead Generator Specialist Reference: 710621 The Company: Our client is a global, award winning IT Company with offices and clients across the globe. They are currently recruiting within their Inside sales organisation, based in Berkshire, for a French speaking Sales lead generation specialist. With in-dept training and real investment in its people you will be in the best position to succeed. The Role: The lead generator specialist has a very important role in the team. The overall aim of the position is to make sure that the inbound sales leads reach the sales force. The leads are generated through their website, events, web casts and trough cold and warm calling. The position will include the following key responsibilities: -Provide excellent customer service at a |
| Senior Operations/Customer Service Manager Job Role: To provide a 1st class customer service both internally and externally. Motivating and managing a team of up to 10 operators. Identifying areas for improvement to the business working and strategy, preparing reports and presenting at director level. Liaison with schools and photographers to ensure customers receive an excellent service. Pre-empting potential problems and finding solutions. Making continuous improvements to our service. Staff motivation and training. Maintain accurate records of sickness and authorisation of holidays. Ongoing communication via team briefings 3 times daily; reviewing targets and performance. Identify and implement improvements within department procedures and updating task lists accordingly. Resolut |
| Part Time Customer Service Agent Part Time Customer Services Agent Redhill £8.40 per hour Great hours!!Wonderful Company!!Fantastic Pay!! Are you looking for part time hours to fit around the school run or do you enjoy working evenings and weekends?Are you a first class communicator with enthusiasm and a pleasant telephone manner?If so, we may have the perfect role for you! Our clients are looking to recruit several part time Customer Service Agents to work within the Travel Claims team providing a professional and efficient service.You will take incoming calls from customers who have enquiries relating to their Travel Insurance policies.A calm and re-assuring manner is required as you may speak to customers who are experiencing problems whilst abroad on their holidays and |
| Account Handler Commercial Account Handler Location: Bristol Salary: Up to £25,000 Due to the success and organic growth of our Client, they are currently seeking competent, knowledgeable Commercial Account Handlers to strengthen their already successful office. The purpose of your job will be to deliver a professional and effective service to this Company's clients. Duties & Responsibilities To deliver excellent customer service The management of customer renewals The proficient broking of new and renewal risks This role will have an element of cross-selling To maintain high standards of administration and servicing of clients Skills: Commercial Account Handling experience Computer literate - Word, Excel, Outlook Excellent communication skills Qualified o |
| B2B Appointment Setter Working for my client based in Clevedon, we are currently seeking professional, well motivated and driven individuals to join their successful team. Your role will involve speaking to proprietors, managing directors and senior management discussing corporate account cards, making appointments for sales executives, rapport building and information gathering. You will need to have a confident telephone manner, excellent communication skills, some sales or outbound call centre experience, experience of speaking to clients at senior management level preferred but not essential as full training will be given. This position will accept candidates looking for temporary or permanent work. Working hours will be Monday to Friday 9am-5pm, Salary £14,0 |
| Inbound Call Specialist Inbound Call Specialist ? Adlington - £14k + Bonus Our client handles calls from thousands of people each month who are trying to regain control of their financial lives. They offer independent advice, which is completely free to anyone who wants it. By doing this they aim to continue being a leading provider of advice and solutions to over-indebted consumers. Our client is a short distance from the M6, M61, Adlington rail station and bus services. The main purpose of this role is to take inbound calls from customers responding to various marketing campaigns and to provide advice and solutions based on their individual financial circumstances. Inbound Call Specialist Job Duties: ? To take incoming calls through the company telephony system |
| Customer Service Administrator Customer Service Administrator Customer Service Administrator. A Nailsea based business requries a Customer Service Administrator to join their team. The Customer Service Administrator role is a trainee role which will developer customer service and administration skills. The Customer Service Administrator role will involve daily speaking to customers, correspondence and administration. The Customer Service Administrator will have good IT literacy and good communication skills. The Customer Service Administrator will benefit from previous customer service and administration skills but its not essential. This Customer Service Administrator role will start on a 4 week temp to perm basis, paying £5.52ph to start, at the end of 4 weeks there wi |
| Customer Service Representative / Sales Executive Job Title:Customer Service Representative Location:Field Based (Company vehicle provided) Reporting to:Team Leader Department:Sales Purpose of Job:To manage and develop an existing customer base within a defined geographical area. Key Performance Indicators: Achievement of set monetary target Achievement of a minimum of six sales calls per day. All customers contacted within the agreed call cycle. (Coverage rate) All customers are to have product on sale in a clean and well-merchandised condition. All administration items completed in a timely manor and in accordance with our clients standards of performance. An agreed number of new customers to be opened on a regular basis. Journey planning is completed to ensure that all customers are see |
| Supply Chain Consultant Our client is looking for two new consultants to join their growing supply chain consultancy. Candidates will be considered from a variety of backgrounds, but the most important factor is fitting in with the rest of the team. It may also be of advantage to have some of the following; ·Educated to degree level or equivalent ·Relevant experience, for example in operational management, business development, materials handling applications or consultancy. ·Strong analytical skills. Familiarisation with database analysis techniques is an advantage. ·Excellent interpersonal skills, able to put people at ease, and confident in dealing with people at all levels in a client's organisation. ·Self-motivated and able to work within a team. All consulta |
| Call Centre Superstars Needed You will work in one of the largest and best appointed CallCentre organizations in Brighton. Fantastic people and fun environment. Current campaign is for one of UK?s largest and most respected brands. Outbound roles available calling current clients. Full training provided. £6.00/£7.50per hour + Comm + Bonuses You will need: -Excellent Communication Skills -Ability to work in a team environment -Intermediate PC Skills -Ability to work Monday - Friday (37.5 hrs) You will be required to make outgoing calls to existing and potential customers, deal with all enquires and process applications. You will also be required to up-sell new products and services for which you will be rewarded. What are we looking for? ·Enthusiastic, mature, committed |
| Team Leader My client is a leading company in the North East. Following year-on-year growth they are looking to expand their team. They are recruiting for a Team Leader based in their Darlington Office. Duties will include: Proactive sales calls to customers ? you will receive commission based on your individual delivery Responsibility for a team of 4 or 5 telesales executives which you will receive commission override on Managing the training and development of your team Putting together tailor made packages for customers The successful candidate will have: Proven background in cold calling telesales, must be B2B. Supervisory / Team Leader experience. A genuine desire for career progression. This is an excellent opportunity for a candidate looking for |
| Customer Service Advisor/Team Member DONT MISS THIS EXCITING OPPORTUNITY! We currently have vacancies in the High Blantyre area for experienced Customer Service Advisors to join one of Scotlands largets utility companies. Duties will involve: Taking inbound calls from customers and dealing with all queries aiming for first call resolution. Investigating accounts and updating system. Building strong customer relations with subscribers. General administration. Excellent PC and information-seeking skills are required together with sound communication and interpersonal skills Suitable candidates will have previous customer service experience and demonstrate a strong ability to develop and maintain relationships with customers. The ability to adapt your style and approach to suppor |
| Head of Customer Service A well established stockbroker is looking for a Head of Customer Services to be responsible for the management of the contact centre covering both telephone and written correspondence teams. He / she will be expected to set the direction of the Customer Services department within the overall framework of the business plan. The Head of Customer Services will report to the Chief Operating Officer. Key accountabilities ? Create and implement Customer Services strategy in line with business plan, including proactive capacity planning, resource allocation and management ? Maintain and develop current planning and reporting tools ? Day to day management of the company?s Customer Services function including call centre operations and third party s |
| Customer Services Assistant We are looking for a friendly and enthustastic individual who enjoys working with the public, has good customer service skills, IT experience and an excellent telephone manner to work in our Belmont Street branch. Previous optical experience would be beneficial but not essential as training will be provided. The role involves working on the reception desk, answering the telephone, making appointments, various admin duties, cash handling along with delivering excellent customer service. The position is full time and involves working 5 days per week, Monday to Saturday with a day off during the week. A competitive salary is on offer and is dependant on skills and experience. We offer an excellent benefits package that includes, staff discount |
| Customer Services Assistant - Mobile We are looking for a friendly and enthusiastic individual who enjoys working with the public, has good customer service skills and an excellent telephone manner to cover branches in the Glasgow and surrounding areas. IT skills are also required for this role as is a very flexible approach. Previous optical experience would be beneficial but not essential as training will be provided. This role involves working on the reception desk, making telephone appointments, various admin duties, cash handling experience along with delivering excellent customer service. The position is a permenant full time post which involves working 5 days per week, 37.5 hours per week, Monday to Saturday with a day off during the week. A competitive salary is on off |
| Customer Service Executive Due to increased growth, Our client has an exciting opportunity to work in their Trendy Contact Centre based in Stockport CUSTOMER SERVICE EXECUTIVE £12,500 - £16,000 per annum Role responsibilites Taking inbound calls from clients, working on specific campaigns Dealing with customer calls, providing exceptional customer experiences on every call. Entering all account information into their in-house computer system Ideal Candidate qualities Ideally 6 months plus experience in customer service Friendly and professional telephone manner Excellent interpersonal and communication skills Excellent attitude towards your work Motivated and enthusiastic Competent IT skills, previous use of Windows, email and Excel Benefits Excellent commission plan |
| Customer Service Executive Due to increased growth, Our client has an exciting opportunity to work in their Trendy Contact Centre based in Altrincham CUSTOMER SERVICE EXECUTIVE £12,500 - £16,000 per annum Role responsibilites Taking inbound calls from clients, working on specific campaigns Dealing with customer calls, providing exceptional customer experiences on every call. Entering all account information into their in-house computer system Ideal Candidate qualities Ideally 6 months plus experience in customer service Friendly and professional telephone manner Excellent interpersonal and communication skills Excellent attitude towards your work Motivated and enthusiastic Competent IT skills, previous use of Windows, email and Excel Benefits Excellent commission pla |
| Customer service administrator A family run business is noe expanding and now looking for a full time customer service representative/ administratorto make a great first impression on all callers and to help us deliver the outstanding customer service that the company is built on. Looking for a team player whom is looking for a new challange .No experince in there industry is required as full training is givenWorking for a company that provide high quality carpet, upholstery and leather cleaning services.Applicants must be well presented with excellant communication skillsalong with good computer skills.A pleasant and friendly nature,good sense of humour and a "can do will do" attitude.A customer service/retail background would be an advantageas would a working knowledge |
| Customer Service Consultant (KWTKHB) A leading financial organisations located in Leeds city centre are currently recruiting for new talent to join their highly successful online banking department. As a company who pride themselves on offering an exceptional level of customer service they are looking for motivated individuals who thrive on being at the forefront of customer contact. With the increased numbers of customers choosing to utilise online facilities for their banking needs this company realise the importance of having well trained consultants to handle enquiries and offer resolutions to any issues raised by their customers. The successful candidate will be responsible for: ·Handling inbound calls and providing excellent customer service at all times ·Setting up onli |
| Customer Manager Our client is a successful online retailer. Due to continued growththey are looking to recruit an experienced customer serviceprofessional to manage their customer care department. Purpose of Role: To develop and deliver a Customer Service strategy which is aligned tothe overall marketing vision. To develop a strong loyalty in existingcustomer base that excites any new customers to return. Continuously redefine customer service proposition to improve thecustomers shopping experience and create an emotional differencebetween our client and their competitors. Key Accountabilities: Leading the Customer Care team to : ? Deliver a consistent and proactive customer service ? Lead and develop a strong customer care team who take pride in exceeding |
| Global IT Support Analyst - International Travel required weekly Global IT Support Analyst is needed work globally for my Global PLC this includes working from their sites in Europe/America and Asia. You will be required to travel to these destinations on a weekly basis. You will be on site to support the systems, applications and users across different levels in this 3rd level support environment. This will include supporting of MS Office, some Windows administration (Active Directory and Exchange experience is ideal), PC hardware (HP desktops, printers would be an advantage) as well as supporting a bespoke application that sits on an RDBMS. Some telecomms experience would also be an advantage. You will have a proactive character, you will take responsibility and ownership of incidents and work towards |
| Client Contract Administrator Excellent opportunity to work for a market leading company based near Kings Hill. Duties will include inputting supplier invoices, answering queries, export invoices to the accounts department upon completion of processing, recording client queries, obtaining quotations for work as requested by client management, maintaining the key holder database and other ad hoc duties as required. Immediate interviews are available and ideally an immediate start |
| Technical Manager, Polymer Technologist, Plastic Recycling Manager Fantastic opportunity to join a rapidly growing global player in the recycling sector. SALARY & BENEFITS: 40-45K + Car + Pension + Health LOCATION: Lincolnshire, Gainsborough, East Anglia COMMUTABLE LOCATIONS: Lincolnshire, Nottinghamshire, Leicestershire, Yorkshire, DN21 5 TH COMPANY PROFILE: The company are a leading player in the recycling of waste plastics producing food-grade bottles through extrusion process. JOB SPECIFICATION: The role is to provide technical support and management to the team. Playing a major role in the installation and commissioning of new manufacturing facilities, ensuring all production conforms to customer and legislation requirements. REQUIREMENTS: You will have a working knowledge of the production of polymer |
| Customer retention assistant Customer Retention Assistant Harlow £14,500 6 month fixed term contract An opportunity has arisen to join a large friendly organisation based in Harlow The role will involve contacting existing customers to discuss the products they have already bought from the company, to check they are happy with these products and whether they wish to keep them. In the case that a client is not happy with product and wish for it be collected you will be arranging the collection of equipment through online interface. You will then produce and maintain spreadsheets and report the outcome of the data provided back to your manager. Through regular contact you will be expected to build customer relationships through effective communication. As a suitable cand |
| Portfolio Administrator Expanding Financial organisation with modern offices based on the outskirts of Cardiff, who offer excellent benefits and working environment are looking for a Portfolio Administrator to join their team. The role of Portfolio Administrator will involve:- Processing applications from go ahead to completion, following company policy and procedures. Manage a portfolio of cases assigned to the team. Respond to enquiries by telephone and writing within a agreed timescales. Build relationships with third parties (sales consultants, surveyors, solicitors etc). Prvide general office and customer service support to the department. Applications for this Portfolio Administrator will considered from individuals who are educated to GCSE or equivalent in |
| Temp to Perm Customer Service Advisor An exciting opportunity has arisen to work for an established Medical company based in Bolton. Temp to Perm Customer Service Advisor £7.00 per hour Role responsibilities Taking customer orders over the telephone and inputting them into Sage computer system. Answering any customer queries via telephone, liaison with customers over the telephone in a professional manner. Dealing with all other administration duties as and when required. Ideal qualities Previous call centre or customer service experience gained in an office environment. Excellent computer skills are required, Sage experience would be an advantage along with good Excel and Word knowledge Hours of work Monday to Friday 9am to 5.30pm - with 1 hour lunch each day Benefits Pension |
| Corporate Customer Service Executive A leading Telecoms company in the City is currently looking for a Corporate Customer Service Executive. Key responsibilities Act as a nominated single point of contact for high value customers and support other customers Proactively manage the delivery of a customer?s service within the company to ensure timely and high quality service Initial point of contact for the co-ordination and validation of orders Proactively co-ordinate orders and collate information across the company on a Pan-European basis Collate and deliver status reports to the customer as required Escalation management and problem resolution Resolve general enquiries, billing enquiries and complaints to the satisfaction of the company and the customer Customer Relationship |
| Are You An Ambitious Individual? New Start in Sales & Customer Service Are you an ambitious individual,frustrated in your current situation looking for the right opportunity to kick-start your career? Due to client demand, Red Planet has new opportunities for exciting sales, marketing and customer service opportunities in North west London. We pride ourselves on a high degree of sales coaching, mentoring and support whilst we provide the clients with new business, brand awareness and excellent customer service. Would suit a person entering the work force or seeking a change in their career. There are excellent rewards plus career advancement for the more ambitious. So if you are a career focused individual, frustrated in your current situation, looking for the right opportunity to kick-start your career, or ju |
| Golf Product Advisor I am currently recruiting for a large international corporate company who are looking for a keen golfer to join them and build a career, Main aspects of the role will include: -Relationship building -Dealing with large corporate accounts -Cross selling and advising on various products -Updating systems -transmitting sales orders Skills/Experience -Must have a keen knowledge of golf & its products with a handicap of under 10 preferably -Must have solid office experience coupled with customer service or sales skills -Excellent communication skills |
| Account Exec JOB DESCRIPTION Employee Name: Branch/Department: Title: Account Executive Line Manager: Job Purpose: The production of new business and maintenance, servicing and renewal of existing commercial business in line with individual and departmental targets. Principle Accountabilities or Responsibilities 1. To deliver individual sales targets in accordance with the Business Plan. 2. To ensure that adequate prospecting is undertaken weekly to ensure a sufficient amount of prospective clients are maintained for a rolling three month period. 3. Conversion of prospects into clients using the acquired sales skills and appropriate internal procedures. 4. Collating of client demands and needs and ensuring that the appropriate reports to both client a |
| Sales Administrator Sales Administrator Chessington £17,500 per annum, pro rata for 9 month contract My client, a successful and well established company based in Chessington, are currently looking for a Sales Administrator to join their team on a nine month fixed term contract. The role will involve dealing with calls from customers, processing orders, supporting the field sales team, dealing with emails and other duties as required. Previous experience of both customer service and administration is essential. You will need to have a clear, confident telephone manner, and strong communication and organisation skills. It is possible that this may lead to a permanent position for the right candidate. |
| Customer Services Manager Our client is seeking to recruit a proactive Customer Services Manager. You must be dynamic, forward thinking, have extensive sales experience, have managed a sales team before and used to working to targets amoungst other things. Duties The role involves setting and defining targets for the Customer Services Team in order to meet the business sales revenue targets. This person is also responsible for the service performance of the business to include on time in full delivery for sales orders and equipment logistics. The Customer Services Manager is also responsible for the development and motivation of the Customer Services Team and Equipment Logistics which includes performance management, appraisal and training. Key Responsibilities: To |
| LIFESTYLE RESERVATIONS CONSULTANT - Brighton Focused on accessing the inaccessible, you will be working within a fun, friendly and exclusive team booking front row seats at fashion shows, UK and worldwide restaurant bookings and last-minute requests, such as impossible-to-book theatre tickets or spur of the moment chartered yachts. Lifestyle Reservations Consultant responsibilities: - Answering incoming calls from members and offering an efficient and professional concierge service when dealing with requests - Raising awareness of products and exclusive services e.g. Film Premiers and sporting events - Advising on and confirming any reservations relating to a Lifestyle enquiry i.e. restaurant, theatre, sporting events, concert bookings etc. Lifestyle Consultant skills required: - Comp |
| Commercial Debt Recovery Agent Commercial Debt Recovery Agent Permanent Full time Location: Alsager (Transport essential) Salary: upto£17k Basic ? up to 19.5k with bonus The Role: To provide a business to business debt recovery service for a variety of blue chip clients by making outbound calls and receiving incoming calls, advising and influencing debtors on payment options for debt recovery and to carry out administrative activities relating to the management of consumer accounts. Deliver a consistently professional standard of service, achieving a high level of collections at all times. Take responsibility and ownership for resolving caller problems / issues and advise callers what action will be taken. Experience Required: Possess experience working within a business |
| Customer Service Advisor Customer Services Advisor Location: Taunton Salary: £12,000 Plus Benefits This company seeks an innovative and motivated individual to join an expanding team. You will become a key member of a friendly and well-developed team. Responsibilities: Client and supplier liaison Accurate data entry Understanding and compliance after training with all corporate policies and procedures Maintenance of a professional manner when dealing with clients, suppliers and members of the public Ensuring compliance with service level agreements Skills: IT literate (Key Skills level 2 or equivalent) Team focused and self motivated To apply for this vacancy please use the Apply Now button |
| Customer Service Advisor We are currently looking for experienced Customer Service Advisors to work for one of our established clients based in Central Croydon. You will be taking calls from our clients, liasing with contractors in order to resolve facilities related issues and update customers who have logged requests and queries. You must have the ability to demonstrate a professinal telephone manner and have proven experience of working in a customer service environment. A Great Employer - Call Today! |
| French speaking Account Executive Our client is a leading provider of best management practices research and executive education for senior-most executives at the world's largest and most innovative corporations. Currently, they support a network of more than 10,000 senior leaders at more than 2800 companies world-wide, including more than 80% of Fortune 500 companies and 75% of the FTSE 100. They have built one of the world's premier advice businesses with practices across the executive suite including but not limited to: strategy, finance, sales and marketing, human resources, operations and information technology. The company currently employs more than 2,000 full-time staff, including approximately 350 in our London office, and as a firm has grown at a minimum of 25% an |
| Customer Service Advisor - Online Retailer Customer Service Advisor - Online Retailer St Albans £16,000 Basic £18,000 OTE Leading online Audio Visual and brown goods retailer is currently recruiting a Customer Service Advisor. Job Purpose: Provide full pre and post sales support to customers from both e-commerce and mail order purchases. Key responsibilities and Accountabilities 1. Responsibility for answering telephone calls for all customer enquiries relating to e-commerce and mail order 2. Manage emails using the Cerberus platform for both pre and post sales enquiries. Mails should be responded to within 24hrs. This will relate to sales and complaints and will be in durable form 3. Communicate to suppliers for information to fulfil customer?s enquiries for both pre and post sales |
| Telesales Advisor TELESALES ADVISOR £16k plus OTE £19k 12 Week Temporary leading to Permanent The Role: Working within a busy sales office you will be working as part of a team making appointments for sales managers.Working towards targets and deadlines. Experience Required: Ideally you will have experience of working within telecommunications making outbound calls and possess excellent oral communication and interpersonal skills. Be able to promote the services in an effective manner.Competent with Microsoft office including Excel.Keyboard and organisational skills essential. The Hours: Monday to Friday 8.45am ? 5.15 pm Monday to Friday with 1 hour Lunch |
| Customer Service Account Manager Customer Service Account Manager, Hove, 13 week Temp to Perm £8.00ph Increases to £16,500 once perm Our client delivers cleaning support services to the retail industry. They have a small, yet critical, team of office based Account Managers which they are looking to increase due to their continuing success. The purpose of the role is to provide outstanding customer service to ensure that service level agreements are not only achieved but exceeded. You will be dealing with all manner of customer queries and complaints and will be expected to come to a satisfactory resolution in a prompt and efficient way. It is therefore essential that you are an effective communicator with a professional and polite telephone manner and the ability to remain |
| Recruitment Consultant Adecco UK, the world leader in HR and Recruitment services are seeking talented individuals to promote the recognised Adecco brand. The role will involve:- ·Generating sales leads from all possible sources ·Conducting sales calls to introduce and promote the services that Adecco can offer ·Interviewing candidates to assess qualifications and skills ·Working towards and achieving sales targets and KPI's Ideal candidates will have:- ·Excellent communication skills ·A proven track record in sales ·The ability to prioritise and manage time effectively ·The passion to succeed in a sales driven organisation ·A full clean driving licence In return for your hunger to land new business and deliver outstanding customer satisfaction, we provide all th |
| Recruitment Consultant Adecco UK, the world leader in HR and Recruitment services are seeking talented individuals to promote the recognised Adecco brand. The role will involve:- ·Generating sales leads from all possible sources ·Conducting sales calls to introduce and promote the services that Adecco can offer ·Interviewing candidates to assess qualifications and skills ·Working towards and achieving sales targets and KPI's Ideal candidates will have:- ·Excellent communication skills ·A proven track record in sales ·The ability to prioritise and manage time effectively ·The passion to succeed in a sales driven organisation ·A full clean driving licence In return for your hunger to land new business and deliver outstanding customer satisfaction, we provide all th |
| Latin American spanish Proofreader/Games Tester Reference: 999911 The Company: Our client, a UK based international company, is currently recruiting for fluent speakers of the Latin American Spanish language to work in their exciting offices in East Sussex (Brighton area). The Role: Proofreading mobile phone and gaming software text online to identify and modify errors to ensure accuracy. The position is office-based, and a temporary contract requiring full time hours. This is a unique opportunity to use your language skills in a challenging yet fun environment. We must stress that this job is OFFICE BASED and working from home is NOT possible. Candidate Profile: The ideal candidate must have a high standard of computer literacy and ideally be interested in IT and proofreading or transla |
| Customer Service Advisor A fantastic opportunity has arisen to join an exciting customer service environment for a major organisation. £6.45/per hour for an 6-8 week temp - perm contract.With immediate starts, this really is an opportunity not to be missed. Ideally you will have pervious experience within a contact centre environment, good communications and computer skills. this inbound and outbound role requires attention to detail and the ability to prioritise workloads. Don't delay, apply today - call Anne Marie for immediate interview on 0114 209 6164. |
| Customer Services Adviser My client, based in Trowbridge, is seeking a fantastic Customer Services Adviser to join their team. This varied role will provide an excellent opportunity for an experienced Customer Services person to further their career. Responsibilities: Acting as a goodwill ambassador for the company The communication of services and benefits to Customers Taking part in marketing campaigns Identify professional athletes/VIP students for PR activites Processing bookings, confirmation letters, literature requests etc. Attending product training if required Monitor the implementation of incentives Liaising with careers advisers for updating targets Ensuring that accurate records are maintained Analyse and alert Marketing on any issues Preparation of repo |
| Customer Services Administration Supervisor Olympic Holidays is the leading tour operator specialising in Greece and Cyprus and other medium and long haul destinations. An exciting opportunity has arisen for someone with excellent Customer Service and Man Management skills to join our existing Customer Service team as Customer Services Supervisor. The Customer Services Department is an essential part of the Company and deals with all aspects of customer support, this includes pre-departure flight and accommodation changes, in resort assistance and post-departure issues. The successful candidate will have exceptional communication and organisational skills combined with supervisory abilities and experience. You will have a high degree of flexibility and will be able to work under pres |
| Dutch Speaking Support Technician Dutch Speaking Support Technician Division -Europe/South Africa/Australia/USA Our client is an established datasupport specialists, they provide support to the mobile industry. Currently they are seeking a Dutch speaking individual who has the required benefit of working within Customer Service or Technical Support. This position is located in Poole/Bournemouth. Job Role ·Providingsolutions to support problems efficiently by troubleshooting wireless dataproblems in accordance with defined targets and procedures. ·Resolving dataqueries in a knowledgeable and professional manner ·Accurately logquery information into Lotus notes ·Be proactive aboutown development (e.g. undertake product familiarisation) ·Completing valueadded activities (to be |
| Telemarketing Supervisor Telemarketing Supervisor Job Description Introduction: This fabulous opportunity is with a well established direct marketing company supplying data, mailing, database management and telemarketing solutions to the business to business market. The contact centre is small (eight seats) and has experienced varied success over the past few years. We now need to appoint a Telemarketing Supervisor who can grasp the opportunity that recent projects have created, to re-establish and grow the operation from small beginnings. Overview: To be responsible for the recruitment, control, development and motivation of the telemarketing team in implementing the various research, profiling and lead generation projects within agreed timescales, costs and quali |
| CUSTOMER SERVICE ADMINISTRATOR Our client is seeking a customer service administrator for this new role! Duties include working as part of a small team, liaising with clients and resolving any issues, processing information and advising of any new products, associated admin and MS work. Varied role with full training! You should have previous customer service experience combined with good MS skills. Call Sophie at daisy recruitment on 501336 or email your CV. |
| Insurance Sales Insurance Sales Advisors Salary: £15,000 + Bonus (OTE £19,000) + Benefits + Training Location: Bristol Our client, a leading Insurance Company is looking for target driven individuals with an aptitude for Sales to join their expanding sales force. Your role within the team will be to generate high quality sales from warm leads, whilst maintaining an impeccable standard of professionalism at all times. You will receive ongoing training and support to assist you with your career aspirations within this market leading organisation. Responsibilities: You will make outbound calls from warm leads to cross sell insurance products Follow up on hot leads from Internet quotations Build a good rapport with the client and close the sales Uphold a profe |
| Customer Service Executive My client is looking is for candidates to provide excellent levels of customer service. They are looking for candidates to cover the eveining shift 5-10pm with a 20% shift allowance from 7pm onwards. Responsibilities include: 1. Managing relationships with customers by providing a high level of customer service and account management support. 2. Acting as the main point of contact 3. Communicating developments in service, products, website or systems. 4. Managing customer complaints and queries 5. Liasing with appropriate departments to gain relevant information, resolve problems or provide support 6. Ensuring all administration is complete This is a fantastic opportunity and training will be provided in the first 2 weeks. |
| Customer Service Advisor New Business Customer Service Advisor Salary: £15,000 - £19,000 Location: North Bristol Our client, an ambitious and innovative Insurance Broker is seeking Customer Service Advisors to provide support to their top performing New Business Sales Team. You will be required to provide supportive duties to assist the sales team, whilst offering an unrivalled level of customer service to all customers. Our client offers excellent benefits, and is seeking individuals who wish to develop and further a career within the organisation. Responsibilities Effectively handle all incoming customer queries Provide and sell accurate renewal quotations for all customers Ensuring all relevant procedures are followed and accurate information is provided to the |
| National Sales Manager Our customers have their businesses to grow - can you grow ours? National Sales Manager - Sky, Business to Business Division Sky Business provides complete customer support to new and existing customers who utilise the Sky product within their business e.g. pubs, restaurants, hotels, bookmakers, gyms, offices etc. Support is provided through the whole customer lifecycle ranging from the initial sale and installation of the product through to account management, contract and compliance management. Currently an exciting opportunity exists for an energetic, driven and effective operational leader to provide strategic direction to the Customer Account Management function. The role would involve the management of six regional office based teams |
| Motor Trade Senior Service Advisor We have a new opportunity for an experienced senior service advisor to join our clients successful and professional main dealership based in South Essex. This will be a very busy position with lots of variety where you will be responsible for ensuring targets are carried out and all deadlines are being met whilst maintaining an excellent standard of customer service. You will also be liaising with customers; advising on progress, advising and assisting other service advisors, seeking authority to carry out further repairs, taking payments and dealing with complaints. Further duties will include opening and closing job cards, raising cash invoices and arranging collection/deliveries and courtesy vehicles for customers. Experience within a mo |
| French spkg Conference Producer Reference: 212133 My client is one of the leading providers of high level conferences. They are currently looking to recruit a French Speaking Conference Producer for their London offices. The Role: As a conference producer you will be expected to act as a project manager to oversee the research and programme production, finding speakers for the conference, and will partly be involved in marketing, sponsorship and sales of the event, as well as recruiting speakers and on-site event management. - You will be responsible for researching the topic by different means and on the basis of your findings you will be expected to form the basis of the conference programme. - Most of the research will happen through making proactive telephone calls - |
| Customer Service Coordinator Birkenhead manufacturing and supplier company are seeking an experienced and proactive customer service person The successful applicants will become part of the office team. In a successful career you will have the opportunity to prove your skills in several different markets dealing with different existing products or any others the company may develop in the future. Initially you will be given training, where you will be introduced to their customers by means of travelling with their sales representatives. Simultaneously you will be expected to contribute to the market research activities that the company continually carries out looking for new customers and identifying new market needs. Moreover, your everyday job will involve pricing or |
| PROJECT ADMINISTRATOR Our Client, a market leader in their field is looking to recruit an experienced Administrator who can provide on-going support to the existing team, which includes delivering reports, running day to day programme requirements, participant queries and as hoc administrative tasks. In order to fulfill this role you will have previous experience of working within a team envrionment and be able to pick things up quickly. A well organised candidate with excellent communication skills both written and verbal is required to meet the demands of this role. Please contact Dawn Young for further information. When sending your CV, please also include information on your current salary package, notice period and key achievements relevant to this role.Thi |
| Customer Service Advisor Customer Service Advisor Salary: £13,500 Location: Gloucester This award winning company is seeking an experienced Customer Service Advisor to handle telephone enquiries, working as part of a team within a high pressured environment. You should be self-motivated and able to work to a high standard in order to achieve set targets and contribute to the success of the team and the Company. Job Description: Work as part of a team to respond efficiently and courteously to incoming telephone enquiries Maintain technical knowledge for all relevant products to be able to deal with all enquiries Evaluate information to be able to make decisions within agreed authority levels Use the relevant IT systems Skills: Previous telephone and keyboard experie |
| Account Handler Commercial Account Handler Location: Somerset Salary: £17,000 - £23,000 A Commercial Account Handler is required due to the success and organic growth of this Company. The purpose of the position will be to deliver a professional and effective service to this Company's clients. Duties and Responsibilities: To efficiently handle Commercial Business Insurance for a portfolio of Clients To deliver exceptional customer service The management of customer accounts To maintain high standards of administration and servicing of clients Skills: Previous Commercial Account Handling experience would be beneficial Good sales and negotiation skills Computer literate Knowledge of computerised broking systems desirable Qualified or studying towards the Ins |
| Customer Service Advisor Night Shift Customer Service/Technical Advisor Salary: £20,000 - £22,000 + Benefits Location: Taunton Hours: 8.30pm - 8.30am Shift Pattern: 4 Days on / 4 Days off An excellent opportunity has arisen for Customer Service Advisor to join a thriving Insurance Organisation. Our client is a leading service provider to the insurance and related markets, managing a national network of building contractors and surveyor networks across the UK. Your role will dealing with incoming calls from clients and policy holders, and appointing appropriately skilled contractors to a network of damaged properties. You will be given full training in every aspect of the role Responsibilities Handle incoming calls form clients and policy holders Liaise with buildin |
| Customer Service Adviser - Financial Services Customer Service Advisor Our client is a global financial services company who provides financial services / products to corporate clients as well as direct to consumer. An opportunity has become available for a Customer Service Adviser to join the operations team. You will be responsible for providing a first class customer service to clients as well as updating records on the client relationship management databases. Experience required: Proven experience within a customer services environment; Proficiency using MS Office products is essential (i.e. Excel, Word, Outlook Email); Must possess excellent administration and organisational skills; Ideally experience within a bank/financial service environment; Experience of processing and maint |
| Customer Service Clerk Reporting to the Customer Service Supervisor, you are responsible for maintaining and developing relationships with existing clients by optimising opportunities to provide excellent levels of customer service and administration. Answering incoming telephone calls and handling the enquiry. To build rapport and relations with customers and to develop new opportunities by recognising potential new business, and providing leads to the sales team. Taking import & export bookings via telephone, fax or email, then loading them into the in house computer system. To liaise with all other UK & overseas offices to ensure collection & delivery deadlines are met, and to take responsibility of administrative tasks on behalf of both the shipper & consigne |
| Customer Account Agent This large supplier of industrial products, based in Tinsley, is looking for a professional telesales person to join their team. The role involves taking incoming sales enquiries and orders, and handling all issues arising. You will pro-actively develop a group of assigned accounts and look after these customers. You will promote the full range of the company's products, prepare quotations, follow up enquiries and liaise with Accounts, Engineering, Purchasing and Warehouse departments. You will also participate in Sales meetings to help generate new ideas to improve sales and customer satisfaction. This is not a cold-calling position. The successful candidate will be self-motivated, committed to success and have an excellent understanding o |
| German Speaking Customer Support Agent Reference: 991542 The Company: Our client, an international organisation within the technology industry, is currently recruiting for 2 Customer Support Agents, fluent in German and English or fluent in German and French. The company is based in Worcester/Hereford. The Role: The position will involve dealing with a large number of inbound calls and emails from customers in Germany and France, wishing to receive information about products, get technical assistance and process orders. You will also support the sales team and dealing with a wide range of customer service queries, ensuring the company is promoted with every customer contact. Candidate Profile: Candidates must be fluent in German and English or German and French along with excell |
| Telesales Operations Manager Telesales Operations Manager: Call Centre £30,000 to £33,000 Based in South Yorkshire My client is a leading player in their field and currently experiencing a period of sustained growth, the client is looking for a Outbound Telemarketing Operations Manager. To work with the Business Manager and Senior Operations Managers to deliver and implement client & company requirements and drive the designated campaign(s) performance at all levels. To assist in the management of the contact centre within agreed operational and financial budgets, focusing on maximising revenue from well-managed client relationships and increasing the efficiency of the operation. To actively support, lead and develop team leaders within an environment of continuous imp |